The company has a central office in Haifa Bay, which includes a modern workshop and a sophisticated, computerized spare parts warehouse, covering an area of 1200 square meters, on a plot of approximately 4000 square meters.
The service department includes an authorized workshop and is managed by a professional and qualified manager, who responds to the requirements for spare parts for the sweepers marketed in Israel.
There are also mobile service vehicles that respond to calls for work at the customer's yard. The service technicians have professional classifications and have been trained and certified by the manufacturers in the required fields: mechanics, hydraulics, and electricity.
In addition, there is a service clerk who coordinates technician visits and provides an initial response to customer inquiries.
The Marketing and Sales Manager visits the company's customers to ensure satisfaction and monitor the quality of service after the purchase.